This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jamie was Awesome and. MyKela Gavin was great. I could feel smile through the phone
Mykela and Nikki were both great to talk to on the phone-real and very personable. It did not feel like they were, "just doing their job." It felt like they went above and beyond to help us to improve our financial situation. Thank you!!
Overall there was some bumps but I think the team made a good effort to close this loan.
No Comments. The questions asked were answered
The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period.
Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless.
Ease of process; professionalism of representatives; and overall experience.
I was in the mortgage origination business for 28 years. The speed and ease of this transaction was most impressive. I could tell I was working with a very experienced crew. A real wow factor!
We are on our second re-fi with PennyMac. Because they hold our mortgage the re-fi process required very little from us in the way of documentation and statements. We appreciate that PennyMac makes the process so easy. They do the work and we reap the benefits. I'm very happy to stay with PennyMac until the loan is paid off. i'd highly recommend PennyMac for new mortgages. They saved me money, time, and hassle.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.