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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
When everything was smooth and went as expected what came be said but that the service was great
Great people very helpful and knowledgeable.
It was a great experience and I'm happy with the results!
SEAMLESS.
Everything went smoothly
All the people with whom I worked at Penny Mac mortgage were outstanding. Ryan and Sharon were very supportive and easy to contact and communicate with. Superb job all around! Thank you.
Very easy refi, super helpful people, no hassles, on time...super job
It was fast and painless
There were problems with closing our loan, no one from Penny Mac called to answer what the problems were and when they would be resolved. My wife made several calls to Penny Mac to get answers, several Penny Mac employees stated they would call back with answers no one ever called back including managers. Finally I got to talk to a Kim a manager she did follow through and final got the loan to close. Your customer service is very poor, communication is very lacking.
PENNYMAC has a 4.4 star rating with 48,105 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.