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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,105 reviews
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Steven D.'s profile image
Steven D. 
5 years ago

When everything was smooth and went as expected what came be said but that the service was great 

David M.'s profile image
David M. 
5 years ago

Great people very helpful and knowledgeable. 

Jeffrey B.'s profile image
Jeffrey B. 
5 years ago

It was a great experience and I'm happy with the results! 

Earl L.'s profile image
Earl L. 
5 years ago

SEAMLESS. 

Billy F.'s profile image
Billy F. 
5 years ago

Everything went smoothly 

RICHARD OUELLETTE J.'s profile image
RICHARD OUELLETTE J. 
5 years ago

All the people with whom I worked at Penny Mac mortgage were outstanding. Ryan and Sharon were very supportive and easy to contact and communicate with. Superb job all around! Thank you. 

Stuart B.'s profile image
Stuart B. 
5 years ago

Very easy refi, super helpful people, no hassles, on time...super job 

Kathryne C.'s profile image
Kathryne C. 
5 years ago

It was fast and painless 

PATRICK H.'s profile image
PATRICK H. 
5 years ago

There were problems with closing our loan, no one from Penny Mac called to answer what the problems were and when they would be resolved. My wife made several calls to Penny Mac to get answers, several Penny Mac employees stated they would call back with answers no one ever called back including managers. Finally I got to talk to a Kim a manager she did follow through and final got the loan to close. Your customer service is very poor, communication is very lacking. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,105 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.