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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy!!
Great job!
The team went above and beyond, especially Roberto, and Elizabeth.
Both Elizabeth and Erica were pleasant and very accommodating. A special thank you to these ladies as they are an excellent representation of PennyMac.
My refinance has closed but the PennyMac site still shows that my monthly payment amount has not changed. The May 1, 2020 payment will be due soon, so how much will I need to pay? The refinance process was excellent except one form seemed confusing. "Payment Demand Statement" seemed to not have clear explanations as to what I needed to do, yet penalties where mentioned if payment was not timely. So I sent the next monthly payment to avoid penalties and of course this generated another new
We started our application process back in January or something. It took long enough that we had to have our income and employment checked a second time. Our loan was in underwriting for a long time, and it took a good while for our loan to get there too. Not a huge deal, but it took much longer than I expected. We had a miscommunication on the phone and our closing documents didn’t reflect our buy down, so we had to reschedule after the notary showed up at our house.
The whole process was great. No heartburn whatsoever.
Rachel was great. It was a pleasure. The made the process comfortable and streamlined. Thank you.
All the documents came back accurate, but I missed my closing twice & the communication was not great. I should have quick communication responses with whoever is in charge of my loan days before closing. Overall experience wasn’t great, but it wasn’t the worst. Thank you Penny MAC!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.