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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,296 reviews
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RASHMA P.'s profile image
RASHMA P. 
6 years ago

My refinance loan wasn't delayed due to pandemic and got everything completed in a timely manner. Signing of the documents were done at my home with a notary and was very convenient. 

Leida Del F.'s profile image
Leida Del F. 
6 years ago

The process was quick and easy, the PennyMac team made it possible, I wanted to do it for several months but I had fears and the Penny Mac team were always there explaining the process and giving ne support and information which made me feel very confident and really I appreciate the support in these hard times. 

SHARLENE L.'s profile image
SHARLENE L. 
6 years ago

The application process for closing was easy. 99.9% done by electronic delivery. Answer questions efficiently. Overall smooth and satisfied. 

MICHAEL S.'s profile image
MICHAEL S. 
6 years ago

The refinance process was very smooth and there was ongoing communication through the entire process. 

Robert D.'s profile image
Robert D. 
6 years ago

Tameka with PennyMac was very nice and communicated well throughout our refinance process! Everything went smoothly! Thanks again!! Robert and Lynette Deen. 

LARRY P.'s profile image
LARRY P. 
6 years ago

great company! 

JOHNNY F.'s profile image
JOHNNY F. 
6 years ago

Experience and speed is what made this a very enjoyable process thanks 

SHAKIKA H.'s profile image
SHAKIKA H. 
6 years ago

I think this has been by far the best experience I have had. Ms. Washington was very professional and she updated us on the process the entire time. I would definitely recommend Penny-Mac to my family and friends. She dedicated time after hours so that let's us know that she goes above and beyond for her clients. Job Well done! 

KORITA J.'s profile image
KORITA J. 
6 years ago

The process was great and easy from the very beginning. To start, Reid Wright is amazing! He is prompt, professional and just overall great at what he does. Rachel was a God-send... checking on us to ensure we were ok, understood the process and to set up the closing. The girl sent to close us (I am so sorry I cannot remember her name) was also amazing! She explained everything so well, provided examples when requested and respected our home & the social distancing/ COVID situation we are in. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,296 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.