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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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Kyle S.'s profile image
Kyle S. 
on Birdeye

4 years ago

Everything was fine until I clicked on this survey. I don’t appreciate the forced Likert scale. This survey serves me no purpose, wastes my time, and influences my answers therefore invalidating the collected data. 

LAWRENCE J.'s profile image
LAWRENCE J. 
on Birdeye

4 years ago

We were only required to submit a minimal amount of documentation, the process was very streamlined and clearly explained to us. Our interaction with PennyMac was very professional and courteous. We closed within 30 days and got a great rate. Very happy to recommend Pennac to anyone who needs a mortgage!! 

Edward Mosley J.'s profile image
Edward Mosley J. 
on Birdeye

4 years ago

I thought the entire process was seamless and explained very well! 

DEMETRIUS M.'s profile image
DEMETRIUS M. 
on Birdeye

4 years ago

Sandra was absolutely awesome throughout the entire process! She made sure we were good to go throughout the entire process and was very friendly and easy to talk to. If I had any questions she was great at answering them or got me the answer in a very timely manner. 10/10 I hope she will be my loan officer when I buy another home down the road. 

George S.'s profile image
George S. 
on Birdeye

4 years ago

I had a fantastic experience with Sandra B, and Dennis. They went above and beyond to close before my 30 day escrow. Answered all questions promptly. It was a pleasure working them. Thank you 

ETHAN G.'s profile image
ETHAN G. 
on Birdeye

4 years ago

Quick and easy process and they were great at answering all of our questions. 

PAUL L.'s profile image
PAUL L. 
on Birdeye

4 years ago

The PennyMac staff that guided us through the refinance process were all very professional, personable, informative and responsive. We were very pleased and impressed with how efficient and stress-free the whole process was. 

Jesse W.'s profile image
Jesse W. 
on Birdeye

4 years ago

Very quick and easy process! 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

Mr. Deion Smith provided Exceptional and Outstanding service throughout our VA refinancing. The process went very smooth from the beginning to the end. This was the best closing ever and glad I had one of your “BEST” in Mr. Smith being our processor! GREAT customer service and keep up the GREAT job and professionalism! A very happy and satisfied customer. Thank You. John & Phyllis C 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.