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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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STEPHANIE MILLER B.'s profile image
STEPHANIE MILLER B. 
5 years ago

It was a great experience. 

JOHN S.'s profile image
JOHN S. 
5 years ago

Process was simple and quick. Team was responsive and knowledgeable. Chris Franklin was great to work with. Best part of my experience was when my loan went to underwriting, approval, and so forth all the way up to closing because of the great customer service provided by Carmelita Villarreal. She proactively communicated by email and phone with updates, and promptly addressed all my questions. Very responsive. Very professional. Thank you so much Carmelita! 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
5 years ago

I was a current PennyMac customer and they help make this refi seamless. Great customer service all the way around!!! 

Anders D.'s profile image
Anders D. 
5 years ago

very smooth process with easy communication. 

RONALD W.'s profile image
RONALD W. 
5 years ago

Very quick and easy. Thanks 

Johnathon D.'s profile image
Johnathon D. 
5 years ago

Everything was great, a few hiccups along the way but everything worked it's way out. We are very satisfied with Pennymac. Diana and Sandra were great to work with. 

SHANE M.'s profile image
SHANE M. 
5 years ago

Made the whole process easy with in home signing, never left my house! That is truly Great. 

KENNETH J.'s profile image
KENNETH J. 
5 years ago

Penny Mac has been our mortgage company since 2013. Refinancing our mortgage with Penny Mac was smooth and painless. From the start, working with Chris to Denny and closing everyone was super friendly and professional. I highly recommend Penny Mac to anyone who needs a great mortgage company! 

JOHN Groh I.'s profile image
JOHN Groh I. 
5 years ago

All went very smoothly and everything was communicated clearly, thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.