This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The same questions were asked multiple times The closing date was miscommunicated I was given a range of points that I could pay to obtain a lower interest rate, but I felt like it was not clearly communicated to me when I needed to make a decision. I thought it made sense to wait until I saw the close to final closing cost before making a decision. When I expressed that I really wanted the point but didn't have the money, there was no attempt to assist, I was just told that it is what it is.
If an award for the Best of the Best" can go to anyone please present that to Hermes Mejia and Rod Walker... EVERYONE on the Team made the experience painless but huge kudos to those 2 gentlemen
Process and information given all the way To closing
Please let us say that the whole process was fantastic, everything until the best closing we ever had and like to give all associates of PennyMac an others who handle our refinance, a blessed thank you from our hearts.
Thank you to everyone!
Great service
I enjoyed the simplicity and working with the same person throughout the process. Thank you.
Thank you for your communication and facilitation, Hector!
Both Molly Christmas and James Bruce were incredible to work with! I highly recommend Pennymac for mortgage needs!
PENNYMAC has a 4.4 star rating with 48,104 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.