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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My loan officer Anthony did not reach out to me about my questions on the documents. I emailed several times with no response. It was horrible. I had questions and took me forever to get through on the phone . For someone else to answer my questions. He also told me I would need to bring money to the table when I asked why he said he didn't know. I was very unpleased with his part in the role .
My wife saw that VA interest rates had dropped to 2.75% with low costs if we refinanced with a VA IRRRL. We got calls from many lenders after we put our info into a loan mortgage calculator in late Feb. '20. We started the loan process with a lender who quoted a low cost but never locked us in for a month at which time loan costs increased $10,000 more. We called PennyMac, our current mortgage lender, on 03-30-20, they quoted same rate at much lower cost, locked us in and we closed on 04-17-20.
With all of the mortgage companies vying for business I knew (when I decided to refi) that I wanted to keep my business with PennyMac because their service has been impeccable. And, they didn't dsappoint with the refi process. It speaks volumes when you praise an entity that takes your money......😊 Clay, Jaime, and all of my refi team who worked diligently & efficaciously (especially during these turbulent times) I applaud your efforts. Be well & stay safe. Thank you
James Wright was easy to work with and clearly communicated what needed to be done and when. From start to finish the process went smoothly. Thanks for a great experience!
Pennymac was great. Jamie was very patient with me in getting into my account and getting everything sent. I'm not very good with technology. 🤗
I had PennyMac before and refinance with them. The experience was great.
Jamie Wright Is owesome! Professional and very friendly helpful, thank you!!!
The re-fi process was easy and painless. Thank you PennyMac team!
Great Job in a tough time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,861 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.