PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
Select a rating
Cory R.'s profile image
Cory R. 
5 years ago

The process was quick and easy. 

JORDAN B.'s profile image
JORDAN B. 
5 years ago

The refinance was processed during an odd time with the COVID -19 outbreak. The customer service was great. The only thing that felt difficult was getting a hold my loan processing agent. I understand each person can help, but having a consistent voice is reassuring. Overall, though it was a good experience. 

mark s.'s profile image
mark s. 
5 years ago

It was a good process..thanks for everything and Nichole was great!! 

ANTHONY T.'s profile image
ANTHONY T. 
5 years ago

Everything they said they would do they did 

KYLE R.'s profile image
KYLE R. 
5 years ago

Regina and Laurie were awesome. 

APRIL B.'s profile image
APRIL B. 
5 years ago

been with penny mac for 7+ years. I would expect better 

Tom D.'s profile image
Tom D. 
5 years ago

I'm 61 years old and have dealt with many mortgage companies, PennyMac is by far the absolute best ! The process was painless and the customer service was outstanding. I would highly recommend to anyone seeking financing for a house. I'm in no way a paid participant, so please take my recommendation seriously. 

Alvin C.'s profile image
Alvin C. 
5 years ago

I feel that with my credit score my interest rate should have been lower and the closing cost was way too much. 

Jonathan W.'s profile image
Jonathan W. 
5 years ago

The whole process worked well. Great staff!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.