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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Wonderful experience since everything was handled online. Everyone was very informative and extremely nice to deal with.
Had a great experience
Jason Hord is great, however all other associates i have dealt with were lackluster in communication. Could not reach anyone. Loan officer assigned left the company and no one informed me. Previous loan application failed due to me missing a document. However, NO ONE stated this. My old application just simply got denied and i was not told anything was missing. This time around, I was lucky enough to get Jason as my go-to. He was very communicative and reachable.
Professionals process through out
Process was smooth give the circumstances of the pandemic.
Communication
Everything was simplified for me. Whenever I would call, I would always be assisted.
Communication of each step of the process was clear and effective. Loan processing agents were patient in explaining loan options and details which help make the best decision possible. All of my questions were answered in a timely and thorough manner as well. Great experience!
I had an exceptional experience in this refi endeavor and all aspects were handled in a timely and professional manner. I would most definitely recommend PennyMac Loan Services to anyone looking for any type of loan financial services and that this time I would like to thank everyone who was included in this experience. Most grateful and extremely satisfied.
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.