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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got the rate we were looking for...
The whole process went great, agent were really helpful and available to answer any question I had. If the time comes, I will make sure to keep my business in "the family". Thank you mac team.
Although I needed occasional clarification of requirements, Nick and the team were always prompt and helpful in responding. I especially appreciated their patience in explaining some computer procedures with which I needed help. They worked hard to make a complicated procedure clear and productive. My thanks to them!reasonably
Attention to detail, eagerness, positivity and professionalism were all appreciated very much. Thank you all😆😁🙂
We had to sign 3 separate times to finally close due to incorrect documents from pennymac. After each signing we were under the impression that the loan closed. I called 15 days after first signing to get new loan number, only to be passed around and find out the documents were incorrect. This then happened again with no call from pennymac to say it didn't close. I then had to pay a late fee because of the non sense. Completely unprofessional.
Have your loan officers know their rules and regulations better.
Jane is awesome and so was My'Esha
There was a lack of communication. Our signing appointment didn’t show twice, and we were not informed of what the problem was. We we’re the ones that had to call both times to find out what was going on. We closed well over a week past what we had originally scheduled.
Very professional
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.