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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,238 reviews
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ALISA B.'s profile image
ALISA B. 
5 years ago

I considered three companies for this refinance. The other two quoted higher interest rates, but when I told them I was going to go with PennyMac, suddenly they could offer me better rates. I appreciate the fact that PennyMac didn't play around. They offered me the best rate upfront. I don't have the time to negotiate and play games--that's why two other companies lost this opportunity. My loan closed in 10 days. TEN DAYS. I don't know of anyone else who's had that quick a turnaround. 

ALFREDO H.'s profile image
ALFREDO H. 
5 years ago

Highly Satisfied 

ROBERT W.'s profile image
ROBERT W. 
5 years ago

KRISTEN GRIFFIN AND PENNYMAC TEAM IS VERY GOOD ANTHONY T. I LIKE PENNYMAC 

MARIO F.'s profile image
MARIO F. 
5 years ago

The attention of penny mac team made avery thing easy to understand the process of the loan for me 

KEITH SMITH I.'s profile image
KEITH SMITH I. 
5 years ago

I would like to see how the principal and interest break out together in the total over time so we can maximize our efforts to pay it down over time. 

Samuel P.'s profile image
Samuel P. 
5 years ago

The process was painless and the service is outstanding. 10/10 would recommend, thank you! 

ANDRES S.'s profile image
ANDRES S. 
5 years ago

Ran into a few bumps but they were taken care of 

Clarissa P.'s profile image
Clarissa P. 
5 years ago

The website would not allow me upload documents have the time or print and review or sign them. Asked to produce documents that I didn't even need like flood escrow and insurance. 

David C.'s profile image
David C. 
5 years ago

Elizabeth Estrada 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,238 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.