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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Sarah D.'s profile image
Sarah D. 
on Birdeye

4 years ago

. 

JULIAN H.'s profile image
JULIAN H. 
on Birdeye

4 years ago

Adapted to changes during covid 19 and closed my refinance in a timely manner. 

Melanie B.'s profile image
Melanie B. 
on Birdeye

4 years ago

Communicated promptly, especially amongst the challenging pandemic times. 

David P.'s profile image
David P. 
on Birdeye

4 years ago

Responses sometimes took about 48 hours. Issues found with existing customers debt we not addressed correctly or timely. 

Melanie R.'s profile image
Melanie R. 
on Birdeye

4 years ago

Awesome experience, everything was smooth and easy. 

JACOB T.'s profile image
JACOB T. 
on Birdeye

4 years ago

. 

BENNETT M.'s profile image
BENNETT M. 
on Birdeye

4 years ago

This process took a little longer than I expected. But that was not a great issue. They stayed in communication and we were able to get it all done. It seems some departments take a lot more time than others and don’t keep everyone in the loop. But it was not any big deal to me. Overall the process was very easy. The people I dealt with all along the way were very easy to deal with and very helpful. 

Anthony N.'s profile image
Anthony N. 
on Birdeye

4 years ago

The entire loan process was completed in a timely manner without any problems. Ms. Gwendolyn Wheaton, Mr. Carl Thomas and the entire team was very professional, knowledgeable and extremely helpful. I definitely will be recommending PennyMac to all my friends, family and all my co-workers. Thank you for the great experience. With Gratitude, Anthony N. 

Franklin Kammer J.'s profile image
Franklin Kammer J. 
on Birdeye

4 years ago

The process was very easy and painless. I would recommend it to all of my friends. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.