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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,512 reviews
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Angel G.'s profile image
Angel G. 
4 years ago

I expressed my feelings to her supervisor a few days later. When I was upset with her poor aritude I asked to speak to her boss but she never got her to come on phone nor gave her the message. I had to call in two days later 

John B.'s profile image
John B. 
4 years ago

Everything went exactly as I was told and was very smooth. 

Sarah P.'s profile image
Sarah P. 
4 years ago

My experience was pleasant. 

John R.'s profile image
John R. 
4 years ago

Rosario Lopez A+ service 

Rachel M.'s profile image
Rachel M. 
4 years ago

Paulette was communicative and easy to talk to. 

REBECCA S.'s profile image
REBECCA S. 
4 years ago

Very easy cash-out refi process. 

Marcus a.'s profile image
Marcus a. 
4 years ago

Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had. 

Tyrus B.'s profile image
Tyrus B. 
4 years ago

The best customer service I've had from a mortgage company. Professionalism all the way through. The company should set standards for all others. Thank you again. 

Jeremi W.'s profile image
Jeremi W. 
4 years ago

Great experience. Always prompt and friendly, no question went unanswered even when I had some tediously detailed questions. This is my 3rd home loan with PM and I've had a good experience, start to finish, each time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.