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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I expressed my feelings to her supervisor a few days later. When I was upset with her poor aritude I asked to speak to her boss but she never got her to come on phone nor gave her the message. I had to call in two days later
Everything went exactly as I was told and was very smooth.
My experience was pleasant.
Rosario Lopez A+ service
Paulette was communicative and easy to talk to.
Very easy cash-out refi process.
Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had.
The best customer service I've had from a mortgage company. Professionalism all the way through. The company should set standards for all others. Thank you again.
Great experience. Always prompt and friendly, no question went unanswered even when I had some tediously detailed questions. This is my 3rd home loan with PM and I've had a good experience, start to finish, each time.
PENNYMAC has a 4.4 star rating with 49,512 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.