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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you!
Did great. Closed on time. Smooth process.
Clear and accurate from beginning to end. Paulette did a wonderful job and was always kind, and professional, and helpful. I felt like she was on my side working for me. It was 👍 great
Accuracy of documents and communication
Sandra was a Rockstar, everyone else dropped the ball. She needs credit for the work she put in, but your team that does with the VA dropped the ball and almost lost me a home. If it wasn’t for Sandra and Letisha this deal would have fell through. Randall Wertz
Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions
Everything went very smooth. Thank you so much.
Sometimes I’d go longer than a week without an update.
I explicitly requested that only Austin be the person making outbound calls to me. I subsequently received 3 outbound calls from people who were not Austin. In fact, I never heard from Austin again. Closing expectations were a mess. I spoke to 3 people, all of whom told me 3 different things and did not explain anything accurately. Except for Frank and Ashton. They are good employees
PENNYMAC has a 4.5 star rating with 49,133 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.