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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very experienced, professional and helpful team guided me through the whole process to make it Very easy to refinance My previous mortgage.
I talked to a different person every time I called to get updates or information about my loan. This lead to miscommunication very many times. This made it hard to submit the proper information the first time.
Grace is a very nice person and I do not believe all the issues we had were here responsibility but up until a few hours before our close, the terms of the loan were incorrect. In fact I do not believe we ever received what we were quoted and told by DeWayne during our conversations. Admittedly this wasn't a standard loan or refi but time after time we had clearly explained and provided written correspondence to what we were quoted and told only to have incorrect numbers and information come out on the loan documents. Had... read more
Grace was amazing. She communicated clearly and effectively. I was very happy with the process.
The overall process
Peter and Jany where amazing and great to Work with. Their customer care was above and beyond excellent! My experience with these two individuals will forever be remembered. Thank you Jany and Peter for everything!!!!!
Very professional and friendly
Very good experience have nothing but good things to say . Thanks
at first, i had someone else and verily had contact with the first person then I found out they quit, and then Marcia became my contact and she did her job and kept me up to date on my loan and help me understand what I needed to do and how to get things I needed for the loan very professional and caring compassionate thing that I like. I believe she is the kind of person you guys want to keep you let her go somewhere else it would be your great loss. I WANT TO MENTION A YOUNG MAN THAT GOT THIS ALL STARTED, TREVOR GODERUM H... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,002 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.