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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,523 reviews
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Everett S.'s profile image
Everett S. 
3 years ago

Very easy and stress feee refinance. Very helpful! 

Andrew Chism J.'s profile image
Andrew Chism J. 
3 years ago

Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez! 

LAURA C.'s profile image
LAURA C. 
3 years ago

Great experience. 

Jesse M.'s profile image
Jesse M. 
3 years ago

Super responsive to both emails and phone calls. Also super knowledgeable with all the questions we had. 

Andrew C.'s profile image
Andrew C. 
3 years ago

Thank you for all you do 

Joshua D.'s profile image
Joshua D. 
3 years ago

The entire process was smooth and easy, Ty was fantastic. 

Jared V.'s profile image
Jared V. 
3 years ago

I started with Mrs Tamara who was kind and patient who guided me through the beginning of the process. Once my paperwork for the application was complete I was sent to Mr. Charles who called me every week sometimes twice to make sure I didn't have any questions and to explain what part of the process we were at and what came next. They sent a professional to my house for the closing which only took a couple of weeks. From start to finish this experience was handled in the most professional manner my wife and I were very impr... read more

Jason S.'s profile image
Jason S. 
3 years ago

Working with the PennyMac team really streamlined the process. Being able to upload and submit paperwork electronically really helped out. Even the movile Notary made the process so much better. 

Nathaniel R.'s profile image
Nathaniel R. 
3 years ago

Super friendly people and no problems at closing. Process was simple and anything needed was handled properly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.