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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just the PennyMac Team that was assigned to me through out the whole process start to finish with made it great!...thanks again PennyMac
Just very informative and timely
The loan process was so easy thanks to the help of everyone involved. I already recommended Penny Mac to a friend.
The front end of the loan process fir me was not pleasant at akl. The first loan officer that was assigned to me dud not communicate with me at all for weeks, and suddenly I would get a random email requesting documents with no explanation. I had given up on the process and decided to back out. Then I received a call from Latrice. She was pleasant, patient and explained the process to me. She followed up on questions or comcerns I had and checked in with updates. Latrice Audry is the real MVP during yhis entire process. And... read more
Veronica was an exceptional loan specialist but most importantly she was patient and answered all my questions. Great quality customer care in her service toward me.
As I am a current customer of PennyMac and was looking for a new home I saw the advertising and discounts of continuing to stay with them for my next home purchase and it was nothing but a great experience and would recommend them anytime. Thank you pennymac:-)
Grace was amazing! She had lots of patience with us and explain the process throughly.
Deadlines were not met. Documents were repeatedly asked for. Inaccurate information. My team made this a very stressful experience. Had I not been on a time crunch I would have gone elsewhere.
Five stars perfect service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,002 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.