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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My loan officers and PNMAC team were awesome. I immediate contact, Jamilynn was very prompt in replying to my inquires with quality responses and answers. I never felt alone or in the dark. I always had the assurance my best interest was utmost consideration. Thank you! Dr. Joe M. Wilson
Veronica was amazing to work with. She made this process so simple and easy and she was more than willing to jump in and get our questions answered in a timely fashion. I would definitely work with Veronica, and the entire PennyMac team again!
I was actually in the process with another lender and I was scanning some documents to send them for the multiple time, PennyMac called. I entertained their (Paul Yoo) offer presentation . I am glad I did. I saved thousands in cost. In addition, the dashboard and interaction was effortless. The loan specialist assigned, Kaitlyn Myers, was very responsive on any questions I had. Closing went through without a hitch and on time. One word that continues to come to mind is "Effortless"
It was often difficult to speak to the initial & 2nd loan officers (Patricia & then Grace) & had to talk to other people who usually did not know what was going on. Working with Patricia and Grace was very good but the communication within the department was not very good at times.
Eric did an awesome job helping my wife and I go through the closing process! He was very personable, friendly, and professional! It was my pleasure working and communicating with him!
Very responsive to questions, emails and phone calls. Thank you!
Thank you!!
It was clear and straightforward. No confusion or questions regarding review and processing of documents.
Excellent communication. Problem solving around any hurdles.
PENNYMAC has a 4.5 star rating with 49,136 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.