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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,521 reviews
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Janeth C.'s profile image
Janeth C. 
3 years ago

Very professional, they make the refinance quick and easy 

DAVID S.'s profile image
DAVID S. 
3 years ago

I was well communicated to and things went well 

April B.'s profile image
April B. 
3 years ago

Ms. Linda was very pleasant and kind to work with. She assisted walk me through questions I had during my loan process. She also responded to my questions promptly. 

JEFFREY R.'s profile image
JEFFREY R. 
3 years ago

Grace was very responsive and helpful throughout the process. She made sure, within her control, that the process continued moving forward. 

Lisa M.'s profile image
Lisa M. 
3 years ago

Penny Mac withdrew me from my first rate lock without my consent, consideration or notification. They also reversed an agreed upon reinstatement. Now I have a higher rate and monthly payment due to pennymacs error. There was a great deal of plausible deniability and “miscommunication”. At my expense. 

Erin B.'s profile image
Erin B. 
3 years ago

I had very good communication with the PennyMac team. I work a lot so we used a lot of email communication, which worked well for me. The emailed were responded to quickly and accurately so I felt like the processed moved along very well. 

George C.'s profile image
George C. 
3 years ago

I am happy with the your service and thank you for all the hard work. I Will recommend to others. 

Michelle M.'s profile image
Michelle M. 
3 years ago

PennyMac was easy to work with and anytime I needed anything all I had to do was call and Glenn would answer all of my questions during the initial process and when I got to the end Iam was there for me. 

Pelegrin C.'s profile image
Pelegrin C. 
3 years ago

Deon Lamothe and PennyMac make everything so easy while i was overseas. Great experience. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.