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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,523 reviews
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Brandy S.'s profile image
Brandy S. 
3 years ago

Loved working with Linda Frazier! She was always friendly, helpful and informative. Couldn’t have asked for better. Just a great and positive experience. 

Whitney C.'s profile image
Whitney C. 
3 years ago

Andy Garcia was very pleasant and patient throughout entire loan process. Highly recommend. 

Betina N.'s profile image
Betina N. 
3 years ago

Ammie Mac was the best part of the process. She was Awesome!! She tolerated me getting upset at the process due to being asked for the same documents over and over again from the mac team. She made the process more tolerable. 

Priscilla J.'s profile image
Priscilla J. 
3 years ago

Thank you!!! 

THOMAS EDWARDS J.'s profile image
THOMAS EDWARDS J. 
3 years ago

Everything went smooth, great working with PennyMac. 

Christopher T.'s profile image
Christopher T. 
3 years ago

Communication with Shay was great, if she didn’t know an answer she found out and called me back right away. 

Lucius F.'s profile image
Lucius F. 
3 years ago

Better communication and availability of loan officer. 

Michelle F.'s profile image
Michelle F. 
3 years ago

I am not sure if this was the first loan Paul handled, but when my husband, myself, and our title company have to explain to him what he is doing incorrectly, there is an issue. Looking back, we should have requested a different loan officer on day two. There was far more stress on us than was necessary during this process due to his confusion and inconsistency. Addition training is clearly needed. 

Alvin C.'s profile image
Alvin C. 
3 years ago

had an awesome team , daisy and brandon were amazing 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.