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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would have loved to get my questions answered regarding my car loan, existing escrow, and Chase credit card difference. I heard from Linda more than I did Roberto, but I sent multiple emails before the closing and after the closing while still in my 3 day window to try to get this issue resolved. I am not pleased with this process and would have liked to moved a few other things around to get my Chase credit card bill paid instead of having a portion of that paid. I also was told my appraisal fee would be paid off once I p... read more
Everyone was very helpful. All my questions were answered right away.
Great experience all around.
The process had various people to answer questions along the way, especially including the chat feature.
It was great and fine
Charles inherited in case as the first loan officer was promoted (he should have been, Kim Felix ROCKS) It then went to Sipan and then along the way Charles was my POC. Could not had been happier. Charles is a take charge kind of guy that speaks volumes of the companies corporate business culture. KUDOS to PM for hiring such great caring folks!
Smooth closing process
It is good enough
Simple and quick process! Always kept in the loop on what was going on
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,112 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.