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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,741 reviews
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Daniel G.'s profile image
Daniel G. 
a year ago

Special thanks to Yuri abrego and Barry marrow for all there patience and help throughout my process! 

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lynette M.'s profile image
Lynette M. 
a year ago

All was good! Very friendly and helpful!!! 

Business response:

Hi Lynette - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amanda L.'s profile image
Amanda L. 
a year ago

Zero stars is more accurate. Predatory lender. Horrible customer service. They lie, disrespect and mislead their customers. I will never work this company again. Buyers beware. 

Business response:

Hi Amanda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Benjamin M.'s profile image
Benjamin M. 
a year ago

Everything was straight forward and easy 

Business response:

Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review. 

Elaine B.'s profile image
Elaine B. 
a year ago

Norma and Daniel were very helpful throughout the whole process and I greatly appreciate their help in keeping me informed throughout the process. 

Business response:

Thank you for taking the time to share your experience with us, Elaine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie G.'s profile image
Stephanie G. 
a year ago

Chris P and Jamie W are outstanding professionals. They were very attentive. They communicated well, and I never had to worry that I would not have someone to answer my questions. Both of them are assets to the Pennymac organization. Thank You! 

Business response:

Hi Stephanie - Your feedback is greatly appreciated. Thank you for the review. 

Michael G.'s profile image
Michael G. 
a year ago

Norma and Drew were both extremely helpful. I really appreciated the quick responses to any inquiry I had and their guidance throughout the loan process made decisions and actions smoother. 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David W.'s profile image
David W. 
a year ago

Norma was very pleasant and knowledgeable. Very easy to work with. 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James B.'s profile image
James B. 
a year ago

Everyone we had helping us was great, but Liam and Christian stand out for their concern to make things very clear fir us to understand. 

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,741 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.