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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,921 reviews
Select a rating
Iris F.'s profile image
Iris F. 
on Birdeye

5 months ago

Yester is extremely pleasant, polite, and professional. Easy to work with. 

Business response:

Hi Iris - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Chad D.'s profile image
Chad D. 
on Birdeye

5 months ago

Everyone that helps us close this loan was amazing!! 

Business response:

Hi Chad - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dennie S.'s profile image
Dennie S. 
on Birdeye

5 months ago

Entire staff helped 

Business response:

Thank you for taking the time to share your experience with us, Dennie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Amanda B.'s profile image
Amanda B. 
on Birdeye

5 months ago

The information and assistance offered made everything thing seamless. We were made aware of updates through the entire process.  

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Lynne L.'s profile image
Lynne L. 
on Birdeye

5 months ago

Process was very easy and I received timely updates throughout each step  

Business response:

Thank you for the positive review, Lynne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tremaine C.'s profile image
Tremaine C. 
on Birdeye

5 months ago

Giving specific examples of extra documentation needed to expedite process. 

Business response:

Hi Tremaine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ma Dolor C.'s profile image
Ma Dolor C. 
on Birdeye

5 months ago

The whole process from start to finish was smooth and easy. Thanks to everyone! You guys are all amazing! 

Business response:

Hi Ma - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

5 months ago

Smooth & easy transition at every stage.  

Business response:

Hi Kenneth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lisa B.'s profile image
Lisa B. 
on Birdeye

5 months ago

Norma went above and beyond and I truly appreciated all of her assistance! 

Business response:

Thank you for taking the time to share your experience with us, Lisa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,921 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.