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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The only thing other than excellent was when I was signing the closing and found that my address was initially entered wrongly and had not been corrected. Due to title company's advice, I was able to have notary to change address and initial changes.
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I appreciate the professionalism and timely efforts by your team.
Business response:
Hi Allen - Your feedback is greatly appreciated. Thank you for the review.
Thank you so much for your help and ease of answering my questions!
Business response:
Thank you for the positive review, Richelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tyler and Yester were excellent and tolerated my silly questions at every turn. Thank you so much.
Business response:
Hi Danny - Your feedback is greatly appreciated. Thank you for the review.
Thank you for being nice and considerate and understanding to seniors, continue remembering they need extra help,thank you
Business response:
Hi Gail - Your feedback is greatly appreciated. Thank you for the review.
Great experience!
Business response:
Hi Bond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great team.
Business response:
Thank you for the positive review, Ivyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very disappointed in Pennymac. They mistakenly withdrew multiple mortgage payments at once for the same month. They were unwilling to resolve the issues presented due to this error but assured me "it wouldn't happen again".
Business response:
We appreciate your review, Desta. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I thought the service I received was excellent! I used to work in the reverse mortgage industry & I am extremely impressed with the PennyMac's team!
Business response:
Thank you for taking the time to share your experience with us, Stanley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,099 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.