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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
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Jennifer P.'s profile image
Jennifer P. 
a year ago

I really enjoyed working with Austin! He was amazing to talk to and helped me all along the way ! 

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John G.'s profile image
John G. 
a year ago

Excellent communication and knowledge of the process by all involved made our refinance journey a success. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel A.'s profile image
Daniel A. 
a year ago

Your team was great from the start. Well knowledgeable and friendly. They answered all my questions and were prompt with the whole process. 

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony Q.'s profile image
Anthony Q. 
a year ago

Great service, Very pleased 

Business response:

Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roger S.'s profile image
Roger S. 
a year ago

Thank you for your kindness and help with the task of doing the paper work on line. 

Business response:

Hi Roger - Your feedback is greatly appreciated. Thank you for the review. 

Chris F.'s profile image
Chris F. 
a year ago

As a lender, Pennymac is pretty good. App is easy to use and when I had questions, they were very helpful. But! Be aware, they will call and harass you multiple times a month trying to to sell you stuff and refinancing terms "they" feel you need. As a Combat Veteran using my VA loan, once my house sells, ill Never accept Pennhmac as a lender again. No many how times they were told to not call me with offers, it never stopped. 

Business response:

We appreciate your review, Chris. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Patricia W.'s profile image
Patricia W. 
a year ago

Hassle free and very customer centered. It was a very smooth process. 

Business response:

Hi Patricia - Your feedback is greatly appreciated. Thank you for the review. 

Michael C.'s profile image
Michael C. 
a year ago

Barry and Jon were very knowledgeable about what we needed and made this experience easy and a whole lot less stressful. 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert S.'s profile image
Robert S. 
a year ago

Layal and Faiza were awesome. They got everything done in record time and made the Closing happen. That is part of why we have been with PennyMac since 2012. Well done! 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.