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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Derek H.'s profile image
Derek H. 
6 months ago

Edna was amazing throughout the entire process. Very knowledgeable and ready to help.  

Business response:

Hi Derek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Phillip D.'s profile image
Phillip D. 
6 months ago

I was told not to make my Sept payment as that had been included in the new loan.I see that payment is overdue & a late fee has been charged. I received automated phone call to contact PennyMac. I’m assuming the paperwork needs to catch up.  

Business response:

Hi Phillip - Your feedback is greatly appreciated. Thank you for the review. 

Sterline M.'s profile image
Sterline M. 
7 months ago

The Pennymac personnel were always easy to reach and were kind, knowledgeable, and helpful. I am glad we used your services.  

Business response:

Hi Sterline - Your feedback is greatly appreciated. Thank you for the review. 

Nathaniel S.'s profile image
Nathaniel S. 
7 months ago

Everyone was so friendly and caring, everyone that worked on my case was amazing and hope they are the ones I work with, the next time I’m able to refinance my home loan. 

Business response:

Hi Nathaniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shirldrina N.'s profile image
Shirldrina N. 
7 months ago

Great work and communication.  

Business response:

Hi Shirldrina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Timothy T.'s profile image
Timothy T. 
7 months ago

Thanks to everyone. The process was easy.No stress at all. 

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carlos D.'s profile image
Carlos D. 
7 months ago

No at this time 

Business response:

Hi Carlos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jefferson T.'s profile image
Jefferson T. 
7 months ago

None 

Business response:

Thank you for the positive review, Jefferson! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patrick T.'s profile image
Patrick T. 
7 months ago

Great experience. Easy and very accommodating.  

Business response:

Hi Patrick - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.