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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,682 reviews
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Dawn Van N.'s profile image
Dawn Van N. 
8 months ago

We were very apprehensive on doing an equity loan on our house, but, thanks to Norma and Andrea made the process was made very easy. They were very professional and courteous. Ensured we were always kept in the loop on where the process was.  

Business response:

Thank you for the positive review, Dawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ivan Z.'s profile image
Ivan Z. 
8 months ago

Rosario was amazing! 

Business response:

Hi Ivan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michelle N.'s profile image
Michelle N. 
8 months ago

This was the easiest and most informative transaction I have ever had. I used to do title work and closings and this was by far the most organized experience I have dealt with. Thank you all of you.  

Business response:

Thank you for taking the time to share your experience with us, Michelle. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Laura K.'s profile image
Laura K. 
8 months ago

Smooth process, reassuring officer and mortgage team. They were supportive and knowledgeable every step of the way.  

Business response:

Thank you for the positive review, Laura! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ray M.'s profile image
Ray M. 
8 months ago

Thank you for your patience and kindness. It was a very smooth uncomplicated experience !! 

Business response:

Thank you for taking the time to share your experience with us, Ray. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bryan M.'s profile image
Bryan M. 
8 months ago

Great service all around 

Business response:

Thank you for the positive review, Bryan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Pariwat P.'s profile image
Pariwat P. 
8 months ago

Both of my loan officer and mortgage success team are very nice and friendly. They are very responsive, on top of everything and took care of all my issues and concerns quickly. Could not ask for a better officer/team to work on a mortgage. Thanks! 

Business response:

Hi Pariwat - Your feedback is greatly appreciated. Thank you for the review. 

Tristan S.'s profile image
Tristan S. 
8 months ago

Give Rosario Lopez a raise she was awesome and went above and beyond to help me with my loan I could not ask for a better person. 

Business response:

Hi Tristan - Your feedback is greatly appreciated. Thank you for the review. 

Michael S.'s profile image
Michael S. 
8 months ago

Used PennyMac for my previous loan,and also for my current loan,both were great.  

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,682 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.