PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,999 reviews
Select a rating
Honey S.'s profile image
Honey S. 
10 months ago

Loan officer Timothy & mortgage officer Hilda were both extremely responsive and were patient answering all of my questions. This is a very competitive market and service is very important to me. I’m glad I chose Pennymac. Thank you Tim/Hilda 

Business response:

Thank you for taking the time to share your experience with us, Honey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Darla S.'s profile image
Darla S. 
10 months ago

Everyone was courteous, knowledgeable, friendly, respectful of my time and very professional 

Business response:

Hi Darla - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Georgia G.'s profile image
Georgia G. 
10 months ago

Everyone I spoke to was great and answered all my questions and were very helpful 

Business response:

Hi Georgia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel C.'s profile image
Daniel C. 
10 months ago

Will the second loan be added to current app? 

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel H.'s profile image
Daniel H. 
10 months ago

All personnel were friendly and helpful and willing to answer any questions we had 

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Yang Z.'s profile image
Yang Z. 
10 months ago

I worked mainly with Jamie and Andrew. They are fantastic and excellent! Very professional on everything! I am lucky to work with them, they made my whole purchase very smoothly! I had a relative tight closing date and they made this process so easy! 

Business response:

Thank you for taking the time to share your experience with us, Yang. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Robin P.'s profile image
Robin P. 
10 months ago

Everyone I spoke with during the process was responsive & knowledgeable. Special thanks to Everardo & Nancy! 

Business response:

Thank you for taking the time to share your experience with us, Robin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Luis A.'s profile image
Luis A. 
10 months ago

Process went very smooth! 

Business response:

Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Philip P.'s profile image
Philip P. 
10 months ago

Process overall was very smooth and communication was excellent. 

Business response:

Thank you for taking the time to share your experience with us, Philip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,999 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.