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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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Richard G.'s profile image
Richard G. 
7 months ago

It was great  

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Susan B.'s profile image
Susan B. 
7 months ago

I was very impressed with Justin, Barry and Rose and the professionalism showed to me throughout the whole process.  

Business response:

Hi Susan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Linda O.'s profile image
Linda O. 
8 months ago

The process was excellent (so easy) and everyone was so helpful! 

Business response:

Hi Linda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth B.'s profile image
Kenneth B. 
8 months ago

Everyone i encountered during this process was courteous,knowledgeable and professional. 

Business response:

Hi Kenneth - Your feedback is greatly appreciated. Thank you for the review. 

Regina J.'s profile image
Regina J. 
8 months ago

Mr. Grandchamp was AWESOME !!!! He walked every step - answered all questions and keep me informed of everything. Thanks !!! 

Business response:

Hi Regina - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eric B.'s profile image
Eric B. 
8 months ago

The whole process was great. Special thanks to Yester. He was very informative and kept me up to date during the whole mortgage loan process.  

Business response:

Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Justin E.'s profile image
Justin E. 
8 months ago

Sandra was great, the Pennymac online process is not the most polished system but She made the process bareable.  

Business response:

Hi Justin - Your feedback is greatly appreciated. Thank you for the review. 

Scarlett S.'s profile image
Scarlett S. 
8 months ago

Appreciate the timely responses to all of our questions with thorough explanations! 

Business response:

Hi Scarlett - Your feedback is greatly appreciated. Thank you for the review. 

Marqueza P.'s profile image
Marqueza P. 
8 months ago

Great job by Norma. I appreciated her assistance! 

Business response:

Thank you for the positive review, Marqueza! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.