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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would refinance simply just to have another lender. They will mismanage your escrow account causing thousands of dollars and hours worth of hassle. When they forget to pay your insurance they will lie to you and your insurance agent.
Business response:
We appreciate your review, Matt. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Thank you for your support and help
Business response:
Hi George - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Liam my Mortgage Success Officer was Fantastic!! He worked with me to successfully close my loan. Every time I spoke to him he was very courteous and helpful! I hope I can work with him if I need anything from PennyMac in the future!! He is the BEST!
Business response:
Hi Nancy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great service and care. Appreciate all the teamwork!
Business response:
Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
and once again, PENNYMAC help us again, These past two years ( like any others ) have been thru alot with maintain our mortgage. ( IF YOULIVED FLORIDA YOU SHOULD KNOW WHY ) .I cannot be any more happier with their services. THANK YOIU VERY MUCH? for your services, your help and all the above. PEENYMAC have proven that they do care for their peoples. Sunrise Fl.
Business response:
Thank you for the positive review, Isarah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The hundreds of calls and people it was hard to keep track your communications. Not sure why we got so, so many calls immediately.
Business response:
Hi Joel - Your feedback is greatly appreciated. Thank you for the review.
Everything was so smooth from beginning to end.
Business response:
Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I hit a low number on the last question by mistake thinking that 5 was the highest. We are very pleased with our dealings with Pennymac from start to finish.
Business response:
Thank you for the positive review, Lincoln! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I received a lot of unsolicited emails about needing more information to process my loan. I couldn’t tell if they were from you or not. I just ignored them. Always make sure you mark PennyMac so people are for sure.
Business response:
We appreciate your review, Diane. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,921 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.