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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,741 reviews
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Clara M.'s profile image
Clara M. 
a year ago

Everyone was so helpful and patient , thank you so so much 

Business response:

Thank you for the positive review, Clara! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tiffany Q.'s profile image
Tiffany Q. 
a year ago

Our loan processor Peter Ashworth was so patient and awesome! 

Business response:

Hi Tiffany - Your feedback is greatly appreciated. Thank you for the review. 

Samuel A.'s profile image
Samuel A. 
a year ago

None 

Business response:

Thank you for taking the time to share your experience with us, Samuel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas L.'s profile image
Thomas L. 
a year ago

Sandra was excellent, always one step ahead of me. Smooth and easy to get on the phone and solved everyone of my problems. This was the easiest home loan I have ever experienced. Supr crew 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marcos R.'s profile image
Marcos R. 
a year ago

Been with penny mack for over 5yrs through several accounts. Keep up the good work!! 

Business response:

Hi Marcos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas H.'s profile image
Thomas H. 
a year ago

The process was easy and I was kept in the loop at all times. 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Srinivasulu A.'s profile image
Srinivasulu A. 
a year ago

Company is run by fraud who are not happy with income from loan trying to add penalty, miscellanous fees. Expert fraudsters hired to scam people 

Business response:

Hi Srinivasulu - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Julio C.'s profile image
Julio C. 
a year ago

Keep doing a great job thank you Kathy and Hilda 

Business response:

Hi Julio - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dino G.'s profile image
Dino G. 
a year ago

Both Jaime and Nathan were excellent in the whole process. They were both professional and attentive along with knowledgeable. We are blessed to have had them working for us and couldn't be happier. Please give both of them recognition for this. 

Business response:

Hi Dino - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,741 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.