PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
Select a rating
Donald K.'s profile image
Donald K. 
a year ago

Ease of experience. Appreciated how patient they were with us. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joyce V.'s profile image
Joyce V. 
a year ago

Quick responses and they were extremely patient with my lack of technology. 

Business response:

Hi Joyce - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joseph K.'s profile image
Joseph K. 
a year ago

Excellent experience. Barry was responsive and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Alexa C.'s profile image
Alexa C. 
a year ago

Sandra was so helpful with any questions we had. She is great representation for your company ! 

Business response:

Hi Alexa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William M.'s profile image
William M. 
a year ago

Matt and Chaix were both great to deal with. Matt was super helpful on the first "intake" paperwork and Chaix was always ready to answer questions and help move the process along. 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Tammy W.'s profile image
Tammy W. 
a year ago

Everyone from Joel Saunders to Barry was great. They always helped us when we needed it and walked us through. Very professional. 

Business response:

Hi Tammy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard M.'s profile image
Richard M. 
a year ago

The entire team was fantastic Mrs. Saleem was always available to answer any questions or concerns. She took the time to explain any requirements I had pending absolutely one of the best experiences I had. 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

David P.'s profile image
David P. 
a year ago

Grace is an excellent worker. 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

T T.'s profile image
T T. 
a year ago

I hate dealing with PENNYMAC! Every year my mortgage has increased. I hate Veterans United for selling my mortgage to them! 

Business response:

Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.