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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Charles H.'s profile image
Charles H. 
8 months ago

Norma was efficient and was able to answer any questions that I had 

Business response:

Hi Charles - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeffrey A.'s profile image
Jeffrey A. 
8 months ago

Everyone I dealt with was very helpful and did things in a timely manner. I recommend pennymac to the person who is buying my current residence and they are already in the process with pennymac. They have also had good results so far. Thanks. 

Business response:

Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia A.'s profile image
Patricia A. 
8 months ago

Sandra B was always timely in communicating with us when ever we had questions and assisted us greatly in getting our loan processed. She made the whole experience pleasant.  

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Belle M.'s profile image
Belle M. 
8 months ago

Faiza was awesome! 

Business response:

Hi Belle - Your feedback is greatly appreciated. Thank you for the review. 

Mark D.'s profile image
Mark D. 
8 months ago

Thought everything was handled great, got any questions answered right away, and professional like. Was very pleased overall, it was done very timely, very happy, thank you 

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Peter Hampton L.'s profile image
Peter Hampton L. 
8 months ago

Stephanie my loan officer, and Faiza my loan closing coordinator, were both excellent  

Business response:

Hi Peter - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sheila H.'s profile image
Sheila H. 
8 months ago

A very special thank you to Anna Eng. I could not have made it through the twists and turns of this process without her. 

Business response:

Thank you for the positive review, Sheila! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victor C.'s profile image
Victor C. 
8 months ago

It was the best I feel that I was whit family.  

Business response:

Thank you for taking the time to share your experience with us, Victor. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lloyd S.'s profile image
Lloyd S. 
8 months ago

Loan experience was amazing from beginning to the end.Kalilah Buchanan and Edna Gotay were incredibly helpful through out the Loan process.Highly recommend Pennymac.Thsnk you. 

Business response:

Hi Lloyd - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.