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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Brian H.'s profile image
Brian H. 
7 months ago

The process was seamless and very easy to do.  

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kenderick M.'s profile image
Kenderick M. 
7 months ago

Great experience . I just wish would tell you all the paperwork needed up front  

Business response:

Thank you for taking the time to share your experience with us, Kenderick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edward P.'s profile image
Edward P. 
7 months ago

The whole loan process went very smoothly and quickly. No surprises! 

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lakeysha W.'s profile image
Lakeysha W. 
7 months ago

Na 

Business response:

Thank you for the positive review, Lakeysha! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Candice T.'s profile image
Candice T. 
7 months ago

Easy process  

Business response:

Hi Candice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert A.'s profile image
Robert A. 
7 months ago

Superior sevice 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edgar Flores A.'s profile image
Edgar Flores A. 
7 months ago

Great service in both English and Spanish  

Business response:

Hi Edgar - Your feedback is greatly appreciated. Thank you for the review. 

Marion B.'s profile image
Marion B. 
7 months ago

All persons involved with assisting me with my Home Equity loan were professional, courteous, knowledgeable with regards to any questions I asked, and very helpful in aiding me in the process. Would definitely recommend PennyMac for home mortgages  

Business response:

Hi Marion - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rose K.'s profile image
Rose K. 
7 months ago

Michael Payne was amazing! He was extremely helpful and always answered my questions or helped me out!This was our first refinance and it was made super easy!  

Business response:

Thank you for taking the time to share your experience with us, Rose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.