This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Edna very helpful getting me all answers I was asking she gave me an excellent experience
Business response:
Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The entire process was easy With such a great team of skilled people.
Business response:
Hi Vivian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester kept in touch and ensured every question was explained with clarity.
Business response:
Thank you for the positive review, Joan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace was a ray of sunshine in a less than fun process. She was always a pleasure to speak with, and made it quick and painless to complete each step. Grace is an asset to your company and any mortgage funding team!
Business response:
Hi Shawn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I just want to give a huge shout-out to Ms. Christina #34229 @PennyMac who provided beyond the call of duty customer service. She actually listened to my concerns and answered all of my questions. Thanks again Ms. Christina. Zemyra Smith-Thompson
Business response:
Hi Zemyra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very satisfied
Business response:
Hi Francis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My husband and I are repeat customers. Liem Nguyen has actually worked with us on a previous transaction-so glad he was able to help us again. The entire team, especially Sevak Abkarian, and process was very professional and transparent. Thank you.
Business response:
Thank you for taking the time to share your experience with us, Alejandro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
An excellent customer service experience. A very positively engaging team. The process went very smoothly.
Business response:
Hi Sean - Your feedback is greatly appreciated. Thank you for the review.
I appreciate that everyone responded quickly. There was a lot to do in a short amount of time and it was completed with no stalling out.
Business response:
Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,682 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.