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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
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Roy J.'s profile image
Roy J. 
on Birdeye

4 months ago

Went smoother than expected. 

Business response:

Thank you for taking the time to share your experience with us, Roy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph H.'s profile image
Joseph H. 
on Birdeye

4 months ago

Pennymac made the experience painless. Nice job team! 

Business response:

Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laurence L.'s profile image
Laurence L. 
on Birdeye

4 months ago

The Pennymac team was very helpful and informative along the process-Thank you 

Business response:

Hi Laurence - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rene G.'s profile image
Rene G. 
on Birdeye

4 months ago

Tyra and Yuni were phenomenal to work with. I had a bad experience the last time I used my mortgage company. But these two shows that they’re still is great professionalism and teamwork with this company. I look forward to working with them again  

Business response:

Hi Rene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven C.'s profile image
Steven C. 
on Birdeye

4 months ago

None. 

Business response:

Hi Steven - Your feedback is greatly appreciated. Thank you for the review. 

Vicki A.'s profile image
Vicki A. 
on Birdeye

4 months ago

My loan officers were pleasant to work with. I got every answer I needed accurately and timely 

Business response:

Thank you for taking the time to share your experience with us, Vicki. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Rodney S.'s profile image
Rodney S. 
on Birdeye

4 months ago

Rosario did a wonderful job and helped within minutes of my requests. The whole pennymac team that made this happen were wonderful and made this very easy for me. Thank you all. 

Business response:

Thank you for taking the time to share your experience with us, Rodney. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Karma J.'s profile image
Karma J. 
on Birdeye

4 months ago

I had no idea what to expect but overall I am very pleased with the on line process. Everyone I had contact with was more than helpful, very patient with my bumbling (at times) and very courteous..I send a big THANK YOU to everyone involved  

Business response:

Hi Karma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Charles C.'s profile image
Charles C. 
on Birdeye

4 months ago

Thank for teams process in making this loan experience so simple and easy! Great working with all of you! 

Business response:

Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.