PENNYMAC

Bao B. 

on Birdeye

3 years ago

Communcating and having clients understand the whole process. Makeing everything transparent to the clients and keeping clients informed when any issues need tobe adressed through out the process. 

Mary N. 

on Birdeye

3 years ago

better communication.. under standing when a person does not have the computer skills . letting the customer know who is processing the loan. the main person was daisy mar 

William C A. 

on Birdeye

3 years ago

We closed within 30 days just as you had told us. With each step you called, texted or emailed and explained what the next step would be and what to expect. Everything went seamless. Thank you 

Jon P. 

on Birdeye

3 years ago

Been with Penny Mac for a long time. I am glad we were able to stay with them. Austin was great. 

Jeffrey S. 

on Birdeye

3 years ago

Our requests from the beginning were followed through to closing. We were assured all would go well & it did. 

Debbie G. 

on Birdeye

3 years ago

No I what not 

Kyle L. 

on Birdeye

3 years ago

Wvwrything went smoothly. 

Cheryl H. 

on Birdeye

3 years ago

Thank you for assisting me in the newest loan with Penny Mac. 

Scott S. 

on Birdeye

3 years ago

Dasha was great to work with & very friendly. She was persistent even when we were playing phone tag a couple times because i missed her calls. She stayed on top of the process for me & answered all my questions & concerns. I would also like to thank Warren Wilkins for all his help in this. He was amazing in making the process very smooth for me. He handled it all & even when i was worried about things he reassured me that it would all work out & that helped to ease my mind a great deal. He was fantastic to work with & when... read more