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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Martha N.'s profile image
Martha N. 
3 years ago

I am glad I refinanced with Penny Mac. The team I worked with did everything in a timely manner and responded to my questions promptly. Good Job! 

Kamila Linera R.'s profile image
Kamila Linera R. 
3 years ago

Thank you! 

James M.'s profile image
James M. 
3 years ago

Everything went smooth with no complications. 

Catherine W.'s profile image
Catherine W. 
3 years ago

It was great because anytime I called if Barry or Joseph were not available a Penny Mac team member was able to help or had them call me right away. Thank you - Katie Weinert 

Robert Lewis J.'s profile image
Robert Lewis J. 
3 years ago

I started the loan in January and didn’t close until late April. For someone with a 815 credit score and $260k in equity and also currently have my existing loan with Penny Mac. I had to jump through a lot of hoops and had to deal with a drawn out process just to get a 50k cash out. I have never experienced such a unprofessional process. If this is how PennyMac does business. I will not be recommending PennyMac to anyone. 

Kimberly H.'s profile image
Kimberly H. 
3 years ago

Hilda was very responsive always and a great communicator regarding the loan process. 

KALE M.'s profile image
KALE M. 
3 years ago

Fast and accurate. Thanks. 

Ming C.'s profile image
Ming C. 
3 years ago

The best refinance experience ever. 

Jean G.'s profile image
Jean G. 
3 years ago

Sandra was clear with all her communication. She was patient, professional, and also very helpful when I requested information. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.