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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Would have been better if last minute changes wouldn’t have been needed and a full explanation of what was needed during the pre approval process.
I sometimes had to call multiple times to reach Noah and often didn’t receive callbacks when I left messages. However, I do realize and acknowledge that this has been a very busy time for mortgage companies. Noah was probably MUCH busier than usual, so I would still give a 9/10 on the overall experience.
Sandrea made the whole process easy! Communication was the key and she was spot on! She was accessible and answered all my questions at all times. I would highly recommend PennyMac and Sandrea to anyone that is interested in mortgage or refinancing. The whole team at pennymac is amazing! Thank you so much!
everyone was very friendly, personable and professional. I was always able to get ahold of someone to answer my questions.
More communication between the many people that were involved in my file. LESS people involved in my file.
My bad experience had nothing to do with Chantel Bryant and I support her 100%. We were advised our title and closing documents did not match, but our Notary was confused with how to proceed. There were additional misspelled names and discrepancies that took an inexcusable amount of time!
From the start to end everything was clearly lined out
I feel that too many loans were being juggled and that I was just in the shuffle. I would like to have had daily phone contact with Pennymac for updates and those updates to have been more accurate.
James was flexible with my uncertain closing schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,151 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.