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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went smooth overall. I'd change the way the title company pays off lenders in the refinance process though. Very inconvenient to have to mail checks, especially checks with large amounts.
Communication was great
Great experience with Pennymac refi!
Rebecca/PennyMac made a very difficult situation possible for our refinance. Even though our home provides an appraisal challenge, Rebecca diligently and without interference monitored the process. She consistently and timely provided updates, and continuously did so throughout the refinance. When we had doubts, Rebecca structurally navigated us through the refinance to a successful closing. We are very thankful for Rebecca’s efforts and thankful to PennyMac for hiring conscientious people like her.
Professional, Patient and to the point. The entire process was always geared in saving me the customer money. Bravo Zulu
Great service, closed on time. Thank you!
Great job for my mortgage
All my questions, and there were a lot, were answered skillfully and professionaly. Two thumbs up for Nicholas and Adam Sher.
The response time to questions was very long and sometimes I didn’t get a response at all. Plus, it would have been nice to get to talk to Noah directly when calling but I had to speak to many different people when I called.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.