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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was handled professionally
Grace was fine but she was assigned to my file, as my original POC was out sick, to just get it over the hump. Her communication was adequate overall given the situation.
Overall the process was super easy. I do not believe that the process was communicated clearly and there is room for improvement there. Additionally, there were too many different people assigned to my account which required me to send documentation to several people through different methods. This was in fact, a very negative part of the experience. Overall, Grace was exceptional even if this process was not so great.
Rashawna was fantastic in helping me through the process. Constantly in communication with me to make the process go over very easily.
Great communication, easy access to the online page and uploading documents.
Great service is the reason we maintained PennyMac as our lender/servicer even under our new home ownership-glad we made the choice!
Pleasant demeanor. Answered all questions and concerns clearly. Quicker to closing than expected. Just all-around excellent feeling about doing business with PennyMac.
Liem was really great to work with, informative and very responsive during the entire process. Great asset to your team!
PennyMac is fully experienced with VA funding and applications. This is the 4th time I've used them. Great folks to work with. Vincent Cooper, our Loan Originator & Amanda Rowe are beyond fantastic. Thanks for supporting us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,151 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.