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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,612 reviews
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Carlos N.'s profile image
Carlos N. 
3 years ago

Overall excellent! 

Daniel C.'s profile image
Daniel C. 
3 years ago

We were constantly having to call for updates and no one would get back to us. The appraisal was ordered far too late and we were within hours of not closing on time. Overall, this experience has convinced me to go with another company for a future mortgage and to actively warn people against using this company. 

Nolan F.'s profile image
Nolan F. 
3 years ago

Fast and manageable process. PennyMac and their employees made it as easy as possible on me to complete the process. Online portal made it easy to sign , upload and update documents in real time. 

Catherine S.'s profile image
Catherine S. 
3 years ago

Response time was great. Communication was clear. 

Nicholas S.'s profile image
Nicholas S. 
3 years ago

Everyone was pretty helpful/patient with me. 

Rebecca O.'s profile image
Rebecca O. 
3 years ago

Quick, fast, accurate 

Shelley M.'s profile image
Shelley M. 
3 years ago

Sandra is great every attentive to my needs and questions. I sold my home April 15 was stressed if my new home closing would happen on the same day. She worked hard and made this happen so I didn’t have get storage unit for my stuff and find place to stay with 2 dogs. She kept saying we can make this happen and she did. I am truly great full for having her as my loan officer. 

Leah C.'s profile image
Leah C. 
3 years ago

The process was relatively painless 

Joshua L.'s profile image
Joshua L. 
3 years ago

thank you for everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.