PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,151 reviews
Select a rating
ANTHONY C.'s profile image
ANTHONY C. 
on Birdeye

2 years ago

Process was easy and painless. Joselyn was very helpful and patient during the entire process 

Zachary G.'s profile image
Zachary G. 
on Birdeye

2 years ago

My MAC team was great! Highly recommended my family switch to pennymac. 

Robert W.'s profile image
Robert W. 
on Birdeye

2 years ago

Great customer service 

Quan T.'s profile image
Quan T. 
on Birdeye

2 years ago

Clear communication, good follow up and pro service. Thanks 

Jamelle S.'s profile image
Jamelle S. 
on Birdeye

2 years ago

The ease of the entire process and the outstanding service Keegan provided. 

Alex M.'s profile image
Alex M. 
on Birdeye

2 years ago

Good customer services 

Matthew N.'s profile image
Matthew N. 
on Birdeye

2 years ago

I communicated my active duty overseas limitations as well as dates that I was going to be on travel from Day 1 yet all concerned parties from both Penny Mac and Old Republic Title had to be repeated informed or reminded and their seemed to be no regard for those circumstances. In addition, both Penny Mac and Old Republic Title continued to try to force me to conduct this closing by taking unnecessary steps that only made it more difficult for me. Had I not had my own lawyer involved to protect me from some of those, it woul... read more

Jolene B.'s profile image
Jolene B. 
on Birdeye

2 years ago

Very helpful and pleasant. Happy to work with and will do so again if need be. Thank you! 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

The figures from the underwriter and the unilateral change from what was the final closing figures to what was offered in the initial offer were much different. The offer was for a lower interest rate and lower time terms than the final. Almost "bait and switch" operation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,151 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.