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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I AM SO HAPPY TO SAY THAT I AM NOW A HOMEOWNER!! This was my first time to purchase a home of my own. Needless to say, I was anxious and nervous as it was a BIG step for me, and scary, too. But, my anxiety soon faded as I spoke more and more with kind and knowledgeable people who so patiently walked me through the entire process and helped me accomplish what I needed to be this happy homeowner. Thank you to all who gave me the support I needed to follow through with this endeavor.
personal communications
The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more
It was as expected. Happy to close in the comfort of my own home, not in an office.
We stared this process in December. It was a 5 month process that was supposed to take two. There were too many hands involved. Miscommunication between different employees calling and emailing us.
Very pleasant experience, answered all and any questions I had. Brandon was great! 5 stars from me
My only issue I had was Anna was very difficult to get a hold of at the beginning of the loan process, but after I did reach her and she answered all my questions, the process was more or less seamless from there on out.
We received some mixed messages about what was expected on our part
Amanda was very helpful and on top of everything that had to be done. Pleasant to speak to and I would recommend her to anyone that I know. Smooth experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.