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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thanks for all your help
Overall communication and skills
Speedy closing
Not sure who Amanda Rowe is but my team was David and Jazmin.
A 5 star experience where we worked together through the issues to close to our expectations. The staff was professional and courteous answering all questions quickly and accurately.
Start to finish it took almost 5 months. Had it not been for the excessive amount of emails, I would have forgotten we even started it. The notary showed up with the wrong closing papers, and now that everything is done, I'm STILL getting emails from PennyMac on how they can lower my rate (it's redundant, we just did this, stop with the emails).
Very smooth and easy process eith very little friction along the way. No excessive phone calls, appointments, or any other inconvenient meetings.
Amanda did very well and helped save the deal.
Great experience overall.
PENNYMAC has a 4.5 star rating with 49,156 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.