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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Tyra and our communication throughout the process
Thank you Penny Mac Team!
Cesar Fierro is great
The process was straightforward and everyone I spoke with handled my self-employment well for income purposes.
The service was great and Claudia was very pleasant and informative through the whole process.
Awesome team! Thank you for all the help!
Have 1 single point of contact handling my loan, not a bunch of people shuffling multiple loans. Every time I called, someone new, who first has to familiarize themselves with all the information in my loan. Worthless and time consuming. Explaining stuff over and over. So many repeats! Then verification of employment was huge fiasco! kept saying my verification was unknown. Seriously my previous loan that you just paid off was Pennymac. Shouldn’t be any question of my employment, since I haven’t missed a payment on previous ... read more
The communication was always there which made the whole process easy.
Good service. Communication was a little confusing at times with what your supposed to do and some times it was like a hurry up and wait situation. Overall I’ve used PennyMac for years and have never had a problem. I should get a gift basket for being a loyal customer lol.
PENNYMAC has a 4.4 star rating with 48,114 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.