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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
All the loan officers we interacted with were extremely knowledgeable and very patient with us. They explained everything clearly and hand held us through the entire process. I will give them a 5 start rating and would recommend them to my friends and family.
Andrew was very knowledgeable and kind. Everything was explained to me in an easy way for me to understand. Thank you.
I have used Pennymac on a previous Re fi. This attempt was painful at best. Multiple request for the same information from multiple people who I spoke with. Attempting to remove equity out of my house that was financed by Pennymac should not have been this difficult. Time to reevaluate your process.
Thank you very much. Everything went well.
It was seamless and the customer service was great.
Sandi was a pleasure to work with. She was very responsive and always pleasant in our interactions. She answered all questions I had in a timely manner and would obtain documents requested of me if she was unable to provide them herself. Sandi contacted me regularly as promised so I didn’t have to worry about reaching out to her.
Marc and Erika made it a pleasant experience
Austin was very helpful and diligent in following up on what was needed.
Jon Paider and Bailey Greene were truly professional in every aspect of the loan process And made me feel comfortable and at ease from beginning to end. And I personally thank them both
PENNYMAC has a 4.5 star rating with 49,161 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.