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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Kent D.'s profile image
Kent D. 
3 years ago

Great job by all 

FRED WEBER J.'s profile image
FRED WEBER J. 
3 years ago

When in doubt of whom to trust and where to get the best advice and needs met, PennyMac is well trusted and reliable. 

John W.'s profile image
John W. 
3 years ago

Friendly service 

Christina T.'s profile image
Christina T. 
3 years ago

Very easy, streamlined process! It was exceptional! 

Pedro Galvan J.'s profile image
Pedro Galvan J. 
3 years ago

This is our 3rd refinance with pennymac and i have nothing but great things to say about each time. Loan team was very professional and I liked that Evan Souza our LO was very down to earth. Always explained everything well. Andy was always right on top of everything. Thank your team 

Christopher J.'s profile image
Christopher J. 
3 years ago

I think it went smooth 

DAVID B.'s profile image
DAVID B. 
3 years ago

Edna Gotay, who shepherded my loan application from early in the process to the end, provided superb customer service. He called or emailed me regularly to keep me updated on the status of the process, to ask for specific documents (and explain exactly what was needed) and to confirm details. He reassured me that the process was on track, and that I was doing all that I needed to be doing, and helped make sure not only that the loan closed in a timely fashion but that the final closing statement was exactly what I was expect... read more

Jose V.'s profile image
Jose V. 
3 years ago

Great Service. Thank you 

Dianna M.'s profile image
Dianna M. 
3 years ago

Thank you for your professionalism and everything done in a timely manner 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.