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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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Rebecca H.'s profile image
Rebecca H. 
3 years ago

The loan officer was very knowledgeable which helped me decide on the best option for lowest interest rate which reduced monthly payments. 

Brittany D.'s profile image
Brittany D. 
3 years ago

Great experience! Extremely fast process! 

Knut O.'s profile image
Knut O. 
3 years ago

Better communication, listening to my issues. The Escrow account is totally screwed up causing me to have to pay and additional $700.00 per month. Talking to them was like talking to the wall. I had a great experience with PENNYMAC prior to this house purchase. It has been very disappointing and I think I might have been better served using the builders mortgage company. 

Connie B.'s profile image
Connie B. 
3 years ago

Very helpful 

Michael H.'s profile image
Michael H. 
3 years ago

My closing got changed because some pay numbers did not macth ang the paperwork did not come on time for closeing. I know things can happen. Over all things worked out fine 

AUSTIN G.'s profile image
AUSTIN G. 
3 years ago

Nothing to with Linda's services- just the over all process was more difficult than the last time 

Judy T.'s profile image
Judy T. 
3 years ago

Great communication 

Iris J.'s profile image
Iris J. 
3 years ago

Make sure you have agents available in the requested availability time, set clear expectations and follow through on calls and communication. Have a better level of customer service when errors are made. Have agents not over talk customers. 

Keya S.'s profile image
Keya S. 
3 years ago

Easy process, and she kept me informed of everything going on. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.