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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Lucas S.'s profile image
Lucas S. 
3 years ago

Don't give someone's ex spouse dictation over property that they are not supposed to have legal rights to, and don't "just listen" to women over men. 

Darrel S.'s profile image
Darrel S. 
3 years ago

It was all clear and straight forward. Didn't have any hangups and I was kept informed about what was going on during the whole process 

Lisa N.'s profile image
Lisa N. 
3 years ago

Initial process is fairly simple; communication contacts did change but once Edna took over it was fine. Some miscommunication over some requested documents but once it was cleared up then it went smoothly from there. 

EFREM Y.'s profile image
EFREM Y. 
3 years ago

Edna reminded me to stop my automatic draft for my previous mortgage. This is something that I needed to be reminded to do. 

Karen H.'s profile image
Karen H. 
3 years ago

Answered all my questions and concerns. Very easy to talk with. 

William C.'s profile image
William C. 
3 years ago

Best experience I have had dealing with a home purchase/refinance 

Tracy P.'s profile image
Tracy P. 
3 years ago

Sara was very awesome but the things that happened where out of her hands. My closing was held up 3 weeks because the people who verify employment do not care and did a very poor job! I had to contact Kevin on several different occasions to ask him to talk to the person who verified employment to get off their lazy *** and make a simple call so we could get the loan closed as this was the only thing needed in that delayed 3 week period! I provided my employers name and number at least 9 times and found out the person googled... read more

Jeffery F.'s profile image
Jeffery F. 
3 years ago

When documents need to be signed by more than one person, send them the electronic documents and don’t make them print them out and send back to y’all. 

BOYCE L.'s profile image
BOYCE L. 
3 years ago

Sandra was awesome at walking us through this process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.