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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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MICHAEL D.'s profile image
MICHAEL D. 
3 years ago

It was just a all around great experience! Everyone involved! Thank you. 

Eric P.'s profile image
Eric P. 
3 years ago

Multiple calls, messages and emails made to the initial loan order and not one was returned. 

Quanita G.'s profile image
Quanita G. 
3 years ago

Staff was professional, friendly, and responsive. 

Marissa M.'s profile image
Marissa M. 
3 years ago

I absolutely enjoyed my experience refinancing with PennyMac. Brandon Samayoa helped everything go so smoothly. 

Michael R.'s profile image
Michael R. 
3 years ago

We found that almost everyone of the staff members we dealt with at PennyMac went out of their way to make our refinance go smoothly and efficiently. Despite a few cliches in the early stages, we were completely satisfied with the process 

Jose T.'s profile image
Jose T. 
3 years ago

The process is way too long, better customer satisfaction if process was quicker . 

Angela M.'s profile image
Angela M. 
3 years ago

Chantel was great to work with throughout the loan process. Any questions were addressed timely and clearly. 

David H.'s profile image
David H. 
3 years ago

Penny Mac did a great job on my refinance. It was seamless and easy. 

Lisa L.'s profile image
Lisa L. 
3 years ago

Everything was good. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.