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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,115 reviews
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Tiffany B.'s profile image
Tiffany B. 
3 years ago

Timely communication 

THOMAS B.'s profile image
THOMAS B. 
3 years ago

Thank you PennyMac 

Brittani N.'s profile image
Brittani N. 
3 years ago

Great experience, everyone made everything very easy for us. 

Nikki L S.'s profile image
Nikki L S. 
3 years ago

Everyone that helped us through this process was very polite and thorough when explaining things! 

Rachel R.'s profile image
Rachel R. 
3 years ago

Very professional, knowledgeable and helpful. 

Jeffrey B.'s profile image
Jeffrey B. 
3 years ago

More communication should have a direct number to someone also u should be told exactly when you will receive your money from the cash out refinancing also title company screwed up the closing documents had half of someone else is refinancing stuff I dont know if they had half of mine bit when information like ssn are on documents it should be taken more seriously 

Noreen Y.'s profile image
Noreen Y. 
3 years ago

Great experience! Process was extremely smooth. Great communication everyone was so professional. Thanks for making this an awesome experience! 

STEVEN D.'s profile image
STEVEN D. 
3 years ago

The Pennymac team provided great customer service. I would use them again. 

Mark B.'s profile image
Mark B. 
3 years ago

The process took a little longer than I thought but everything went smooth in the end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.