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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had to send documents a couple times and when we already had made a appointment for signing closing documents on Monday they call us on Friday at 4pm saying they still needed to verify employment, which took another week for then to do and pushed our closing date back.
Issues with how I expected the title to be and what Penny Mac was going to deliver. I was clear with what I needed and was told it was possible at the beginning of the process. Then near end of closing was told it was not possible. To Penny Mac's credit, the situation WAS remedied. But it prolonged closing and created a couple days of high stress for me.
Jamie was there through it all. He answered all my questions, and just went above and beyond with us! ❤️
Easy and fast
There was a small fumble between the approval/underwriting and closing teams, but all went super super smooth b fore and after the handoff. Really good experience
I was happy
We’ve done a refi before and it was faster and a smoother process. Also the appraiser sent out appraised our home lower than previous estimates given. She lowered the footage of our home and comped it to smaller homes in the area. The last appraiser didn’t do that. So we got less than we were looking for.
It was great
Great mortgage team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.