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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Brenda G.'s profile image
Brenda G. 
3 years ago

Andy's professionality and communication was immensely appreciated during this process. He was able to communicate effectively with the underwriting team whenever they requested the same documentation multiple times. I appreciated the updates he provided even when there was no change and it was just a waiting game. Overall, having someone like Andy throughout my refinance process made it this a great experience. I would definitely recommend Andy and the PennyMac team to friends and family whenever they are ready to refinance... read more

Tomkeshia R.'s profile image
Tomkeshia R. 
3 years ago

Lack of knowledge, miscommunication, did not follow up and report back. 

Ryan C.'s profile image
Ryan C. 
3 years ago

Yester did a great job, quick to communicate 

KRISTINE O.'s profile image
KRISTINE O. 
3 years ago

Yester Gazdjian and everyone else was very easy and pleasant to work with, the experience was a very nice experience especially compared to other companies I have worked with in the past. 

Dimas V.'s profile image
Dimas V. 
3 years ago

Better communication and letting me know what the next step is. 

ERNESTO R.'s profile image
ERNESTO R. 
3 years ago

Nancy and Donald are simply the BEST!! They had such a professional and respectful attitude. They answered all of my questions and I love the experience. Tha k you both and the whole Pennymac team. Much love and respect. God bless 

Brian M.'s profile image
Brian M. 
3 years ago

I had a great experience with PennyMac. They were able to answer any questions I had and were prompt in doing so through the whole process. 

Shanika W.'s profile image
Shanika W. 
3 years ago

The experience was great I was well kept informed about my loan.. The communication was wonderful. 

Michael H.'s profile image
Michael H. 
3 years ago

Evelyn was Awesome and made the whole process very smooth! We would highly recommend Pennymac and Evelyn!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.