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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Michael B.'s profile image
Michael B. 
3 years ago

Process took longer due to a loan officer change in the middle of the process 

TAMIKA S.'s profile image
TAMIKA S. 
3 years ago

Better communication and not having to deal with multiple people 

Ryan P.'s profile image
Ryan P. 
3 years ago

PENNYMAC and my loan team were extremely helpful, prompt and easy to work with. 

Kesaia R.'s profile image
Kesaia R. 
3 years ago

In the beginning the customer service and the ability to walk me through the refinance process and all the options that was made available to me made my decision easier to go through PennyMac. It seemed too good to be true but the experience was great. Thank you 

Glendoria P.'s profile image
Glendoria P. 
3 years ago

Clarita Muncal would follow up when said. So important. 

BRENDA B.'s profile image
BRENDA B. 
3 years ago

Very easy and quick. No unforeseen delays or hicks. Friendly service agents and knowable. 

Roger T.'s profile image
Roger T. 
3 years ago

Getting the same person for complete buisness transaction. 

Deanna R.'s profile image
Deanna R. 
3 years ago

The day my closing was originally scheduled I was never told it was cancelled. 

Michael H.'s profile image
Michael H. 
3 years ago

We had a great experience from start to finish. We were communicated with every step of the way. We are very happy with the outcome and look forward to future dealings with Pennymac and their team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.