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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,138 reviews
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Audrey P.'s profile image
Audrey P. 
3 years ago

Timely communication from the beginning to end of process. Ability to track progress on our end. 

Amanda Estelle L.'s profile image
Amanda Estelle L. 
3 years ago

The Lender we got paired with from the start should have been the person being in contact with us through the whole process! 

PHILLIP P.'s profile image
PHILLIP P. 
3 years ago

Very professional and very fast. We are very satisfied with your refi process. Thank you. 

Aleck T.'s profile image
Aleck T. 
3 years ago

Outstanding 

Kyle B.'s profile image
Kyle B. 
3 years ago

It was fine. Got a lot less in refinance than originally told to me. If I knew I was receiving when I am I wouldn’t have gone through with all of this. 

Michael H.'s profile image
Michael H. 
3 years ago

Evelyn was Awesome and made the whole process very smooth! We would highly recommend Pennymac and Evelyn!! 

Jeffrey W.'s profile image
Jeffrey W. 
3 years ago

It was not clearly identified how I brought closing money to the table and even what amount. I had to reach out to get both of those items. The closing documents in my online portal did not reflect the payment I made the month prior so cash to close was much higher. There was significant opportunity to set me up for closing success and would not have required me to seek the information that shoukd have been provided. 

Eldon G.'s profile image
Eldon G. 
3 years ago

Great service 

Susie J.'s profile image
Susie J. 
3 years ago

My experience was great. It was a fast and simple process! Everyone was courteous and professional, attentive to my needs! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,138 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.