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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with PennyMac was as they say painless everything was handled in a very professional way. They worked to accommodate my expectations.
Great service from Jessica and Jorge
LaNita Green was very punctual in providing information I needed and help guide us/me through the process.
Made it happen
Tatyanna was great!
I spent a lot of time chasing the losing mortgage company (US Bank) for the payoff letter and sent it to the PennyMac team, when they should have been responsible for obtaining the letter from US Bank after we gave them written authorization to do so. I believe the cost of PennyMac and the title company performing this work is billed to the customer in the closing cost. Not happy with that part of the process and I have never been asked to chase down the payoff letter for any closing before.
Easy process, we'll explained and quick.
Very good every time
Over all experience was good. There were a few times i didn't get answers on my time line but i assume i am not the only one refinancing a loan. Brittney did a great job.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.