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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process of refinancing was very simple. The portal was very user friendly and easy to upload documents. I like the status update feature, too. It became a little cumbersome to talk to a different member of the loan processing team when I needed to call in. However, they updated the notes so everyone could read my file. I had a few underwriting scares but they assured me they were working diligently to get us to closing. We closed right at the 45 day mark we were told.
Excellent thanks
Train your or hire knowledgeable loan officers and managers. I feel term were change in advantage of Penny Mac. I was not shown the income to ratio numbers only given %..
Clear communication and thoughtful advice.
We are glad you had a GREAT experience. Would you tell us what made it GREAT? Once you click the 'Post My Review' button below, we will copy the testimonial to your computer/phone clipboard and take you to another site, LendingTree. Please give us a star rating and paste the testimonial there so others may learn about your experience. Thank you.
Excellent experience
Good job thanks, very responsive and reliable
What made it great
not mess up the documents, not take so long to get the process completed, stop contacting me to set up a refi while I was waiting for this one to be completed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,175 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.