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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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Scott M.'s profile image
Scott M. 
3 years ago

No, not at this time 

Eric W.'s profile image
Eric W. 
3 years ago

I had questions and concerns throughout the process, particularly over documents that were requested more than once, and explanations as to why certain documents were needed, and where we were at in the process. I asked Paul for information and he often didn't seem to know what was happening. He often needed to check and ask others for info. I received the majority of my information from Vage (loan originator) and on one day that I was particularly frustrated with lack of information and communication from another loan speci... read more

RENEE B.'s profile image
RENEE B. 
3 years ago

Good experience 

Kenneth H.'s profile image
Kenneth H. 
3 years ago

Very professional and helpful 

Stevie G.'s profile image
Stevie G. 
3 years ago

Awesome experience! 

Darnell N.'s profile image
Darnell N. 
3 years ago

Sandi and her staff we're outstanding. Every time I call, they were there to assist me. Would recommend them to anyone! 

Jody P.'s profile image
Jody P. 
3 years ago

Communication repetitive request for same info or say we need to sign things that were signed I understand alot Penny Mac already has part of why I went with them. I could of jumped through all the hoops with some one else for a better rate but I thought would go easier cause you already had everything. Believe me it won't happen again 

Teresa D.'s profile image
Teresa D. 
3 years ago

Everything went great 

Shareef N.'s profile image
Shareef N. 
3 years ago

The whole refinance procedure went very smooth. Updates and/or request were all presented & requested in a timely manner, so no surprises were expected in the end. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.