This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No, not at this time
I had questions and concerns throughout the process, particularly over documents that were requested more than once, and explanations as to why certain documents were needed, and where we were at in the process. I asked Paul for information and he often didn't seem to know what was happening. He often needed to check and ask others for info. I received the majority of my information from Vage (loan originator) and on one day that I was particularly frustrated with lack of information and communication from another loan speci... read more
Good experience
Very professional and helpful
Awesome experience!
Sandi and her staff we're outstanding. Every time I call, they were there to assist me. Would recommend them to anyone!
Communication repetitive request for same info or say we need to sign things that were signed I understand alot Penny Mac already has part of why I went with them. I could of jumped through all the hoops with some one else for a better rate but I thought would go easier cause you already had everything. Believe me it won't happen again
Everything went great
The whole refinance procedure went very smooth. Updates and/or request were all presented & requested in a timely manner, so no surprises were expected in the end.
PENNYMAC has a 4.4 star rating with 48,632 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.