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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Because agent they talk very nicely and friendly, and all the time if I call for ask the question they gave me nicely and helpful
There was an employment letter that I sent in and it took your staff a minute to realize They had the document. It held up my princess 5 days cause they kept dating it wasn’t what they needed.
Good communication throughout the loan process. Used technology when it made sense, real people called to follow up and offer help. Closed super fast and documents were accurate.
Friendly, professional, many double checks and reassurances, creative solutions- any difference in policy was small/insignificant or clearly explained from the initial intake loan officer to her (and signing is in blue ink 😊)
I had a good experience with my closing and everything was communicated well.
Quick and easy. Good experience
Evelyn was efficient and very communicative with us.
Marcia and Vaniella did a great job, appreciate them being knowledgable and attentive to my questions. they make the customer be at ease, it's appreciated
Denny and Amanda were great! They were easy to work with and so friendly. They were both so quick to answer all my questions and made the loan process easy and comfortable!
PENNYMAC has a 4.4 star rating with 48,632 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.