This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From my initial call to question the possibility of a refinance, to the closing, everything went very smoothly. Agents were understanding and efficient. All my questions were answered to my satisfaction. All in all it was a very pleasant experience. I would recommend them to everyone.
The team was great- very responsive.
everything went smooth
Overall I would say this was a fantastic experience. Lauren and Blake at PennyMac were overwhelmingly kind, friendly, helpful and professional. I am so thankful I got to work with them. Everyone with the PennyMac organization was knowledgable, prompt, and communicated with excellence and responsiveness. However, the efforts of the separate title company, Doma, were less than stellar and were the opposite of PennyMac in almost every way. I felt that Doma showed little concern for my loan and showed no urgency. Doma requested ... read more
They explained to me how they could save me money and lower my rate before it went up and they did. I got a great rate and payment for my home.
The whole process wasn't as difficult to understand once it was explained clearly to me. The loan officer was very patience with me and answered all my questions. I was surprised how straight forward everything is, especially since this was my first time ever dealing with homebuying or home loans. 9/10 experience
🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘
Amanda was the glue. There were lots of issues. My original loan processor quite during the process. It was very frustrating because I wasn’t getting great service. But Amanda came in and smoothed everything over. She’s the primary reason why I continued with the loan and didn’t decide to cancel. Thank you Amanda.
Working with Claudia was a good experience, she took over from the original loan officer and was caught up to speed quickly. It was nice to get some straight answers and her hard work in getting my Re-Fi on the conditions that I needed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.