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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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The communication and accuracy of documents
I had a rather hard time getting everything together in this process but sharyl stayed patient and professional.
From the outset of my experience, from the initial conversation with Tabitha, to receiving updates from Ray and Lacy with regard to the loan process, I was dealt with in a most professional and courteous manner.
Everything was great
Very helpful from start to finish! PennyMac is fantastic!
Quick, easy, professional! This was a great experience and the ease of the process was absolutely perfect. Didnt need any more stress to add to everyday life and I can say this was not stressful. Very quick response from Darcel as well very professional.
Everything went smoothly and on time
Communication, and not changing the closing costs without explanation. Original closing costs estimated was a huge difference from the closing costs at closing. And over all loan amount went up as well. Just didn't seem right, and the Communication was lacking. On all email traffic it said the person I was working with was Nygugen, I don't even know who Marc is. Very sketch, and I don't feel confident I received the best service or prices. I was also quoted at veterans united for 2.9 %interest rate. But went with pennymac be... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,632 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.