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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better communication. Sometimes unable to get in touch with loan agent, sometimes usure of what documents is requested.
great!!!!!!
Suzanne and the Mac team are great to work with. They answered all my questions promptly and someone was always available to help with the process.
You got me what I needed next time please say f. H. A or for get it I am senior citizen 66 sure pennymac give me a mortgage that's nice the house is not senior friendly or handle y cap friendly
They were prompt in answering questions and after filling out 3 applications we got it done pretty fast and closed.
I don’t have time for this
Awesome communication and speedy process.
Better communication and follow up along with knowing where we were at in the process. Ashton herself is very pleasant to speak with and has great customer service on the phone. However, there were many times during the loan process that I had questions that were only answered after several emails and phone calls made by me. There was one point in the loan process that I was asked to get repairs completed from the original appraisal/inspection that had not only been completed and submitted but a second appraisal/inspection h... read more
Straight forward, constant communication, easy process. Very pleasant experience.
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.